Mon–Fri · 8am–6pm
Mon–Fri · 8am–6pm
Draycott IT Services provides managed, remote and on-site IT support to businesses across Cheshire from our office in Woolston, Warrington. Most problems are fixed remotely within minutes, our engineers reach Cheshire towns in 15 to 45 minutes, and managed plans start at £59 per user per month with no long contract.
All of it. We support businesses in Cheshire East, Cheshire West and Chester, Halton and Warrington from one office in Woolston, just off the M6. The M6, M56 and M53 put every town below within about 45 minutes of us, so the whole county gets the same team and the same prices.
Up to 25 minutes: Widnes, Runcorn, Frodsham, Knutsford and Northwich.
About 30 to 35 minutes: Middlewich, Winsford, Chester, Ellesmere Port and Sandbach.
About 40 to 45 minutes: Wilmslow, Crewe, Nantwich, Alsager, Macclesfield, Congleton, Bollington, Poynton and Neston.
Warrington is our home town, and businesses there get same-day on-site visits for most locations. See IT support in Warrington.
Town not listed? Remote support covers the whole UK, and on-site visits reach Cheshire, Merseyside and Greater Manchester. Ask us about your postcode, or see every town on our areas we cover page.
Both. Most problems never need a visit: remote support usually has an engineer looking at the fault within minutes of your call. When someone has to be on site, for a failed switch, a server that won’t boot or an office move, we aim to reach you the same working day for urgent faults and the next working day for planned work.
Premium managed plans include on-site visits across Cheshire. Standard plan clients can book visits at a discounted rate, and ad-hoc call-outs are quoted up front. Read more about remote IT support and on-site IT support.
Managed IT support costs £59 per user per month on our Standard plan and £89 on Premium. One-off remote help is £95 per hour. Prices exclude VAT and are the same wherever you are in Cheshire.
There is no minimum contract: cancel a managed plan with 30 days’ notice. Microsoft 365 licences are billed separately at cost. Full details are on our pricing page.
The full service range in every Cheshire town, from the same Warrington team.
Fast, secure help without waiting for an engineer to drive out, usually resolved in minutes.
Same-day on-site for urgent issues across our coverage area, next-day for standard visits.
Most enquiries answered the same working day. Remote help often within minutes.
Warrington-based engineers. No overseas call centres, just friendly local experts.
Deep experience across Microsoft products and services, sized for SMBs.
We explain everything in clear, simple language. No jargon, no confusion.
“Neil has supported our business for well over a decade now. Great experience in all aspects of IT, always able to provide the most suitable and effective solutions. Approachable, trustworthy and efficient. Always willing to pick up the phone to quickly resolve any IT issue. I would always recommend Draycott Services.”
Jack Sheppard | Ashton House Nursery
Yes. We support businesses across Cheshire East, Cheshire West and Chester, Halton and Warrington from our office in Woolston. Remote support covers the whole UK, and on-site visits reach Cheshire, Merseyside and Greater Manchester.
Most of Cheshire is 15 to 45 minutes from our Warrington base. Urgent faults get a same-working-day visit wherever possible, and planned work is normally next working day. Most issues are fixed remotely before a visit is needed at all.
On Premium managed plans, yes, across Cheshire. Standard plan clients can book visits at a discounted rate, and ad-hoc call-outs are quoted up front.
No. Managed plans have no minimum term. You can cancel with 30 days’ notice.
Yes. We explain what the assessment asks for, close the gaps such as multi-factor authentication, patching, endpoint protection and firewall settings, and support you through submission. See our Cyber Essentials help.
Not at all. Businesses with roughly five to fifty users are where our managed plans fit best. Below five people, ad-hoc support at £95 per hour is usually more economical, and we will tell you if that is the better option for you.
IT support for businesses across Cheshire, from a team based in Warrington. Free, no-obligation chat today.
