Choose Your Plan

Flexible IT Support for Every Business

All plans include our Warrington-based team with 30+ years of experience. No overseas call centres — real people who understand your business.

Pay As You Go

Ad-Hoc Remote Support

£95/hour

Perfect for one-off issues, troubleshooting, and urgent fixes. Fast remote help with software, Microsoft 365, user accounts, Wi-Fi connectivity, and everyday IT problems.

Most Popular

Most Popular

Standard Managed IT

£65/user/month

Ideal for small and growing businesses that want reliable day-to-day IT support — helpdesk, monitoring, patching, Microsoft 365, antivirus, basic backup oversight, and support for printers, Wi-Fi, and local network.

Best Value

Full-Service IT

Premium Managed IT

£95/user/month

Best for businesses that want a proactive and strategic service. Everything in Standard, plus enhanced security, device management, priority response, regular reviews, and closer ongoing support.

All prices exclude VAT. Per-user pricing covers all covered devices per employee. Contact us for a tailored quote.

Common Questions

Pricing FAQs

Everything you need to know about our pricing, contracts, and what’s included — plain English, no jargon.

No. We don’t lock you into long-term contracts. Cancel any managed plan with 30 days’ notice.

You pay a flat monthly fee per employee, which covers all the standard devices that person uses (typically a laptop or desktop plus mobile).

Anyone who signs in to your systems and needs IT support. Shared kiosks and reception terminals are usually billed separately at a reduced rate.

Yes. Many of our clients put their leadership and high-priority users on Premium and the rest on Standard.

Ad-Hoc is pay-per-issue with no monitoring or proactive work. Managed plans include monitoring, patching, security, and a defined response SLA.

Premium includes on-site visits within Warrington, Cheshire, Merseyside, and Greater Manchester. Standard customers can book visits at a discounted rate. Ad-Hoc visits are quoted on request.

No — licences are billed separately at cost. We manage and support them as part of your plan.

No, all prices exclude VAT.

Yes — remote support is available UK-wide. On-site visits are limited to Warrington, Cheshire and the wider North West.

Get in Touch Today

Not Sure Which Plan Is Right for You?

Our team will review your current IT setup and recommend the most cost-effective solution for your business — completely free, with no obligation.

Our Promise to You

Ready to Stop Worrying About IT?

Join hundreds of Warrington businesses who trust Draycott IT Services. Get a free, no-obligation chat today.