Mon–Fri · 8am–6pm
Mon–Fri · 8am–6pm
Reliable IT support for Congleton businesses, a 45-minute drive from our Warrington base via the M6. Local engineers, remote help in minutes, no jargon.
Congleton is a manufacturing town that has quietly modernised. Siemens has been a major employer here for decades, and around it sits a dense base of engineering firms, component suppliers and specialist manufacturers on Radnor Park Industrial Estate and Congleton Business Park. Add the professional practices and family-run businesses in the town centre and you get a mix where a single IT provider has to be comfortable with both a design office and a production floor.
Congleton is around 45 minutes from our Warrington base via the M6. Because of that distance we lean harder on remote support, which is usually looking at the fault within minutes and resolves the large majority of issues without a visit. When an engineer genuinely needs to be there, urgent faults are targeted for the same working day and planned work for the next working day.
The issue that comes up most in Congleton is machines that cannot be treated like ordinary office PCs. CNC controllers, test rigs, measurement systems and line-side terminals often run older software that cannot be patched on a normal cycle, and the temptation is to leave them off the network entirely or, worse, leave them connected and unprotected. We take a middle path: segment them onto their own network, control exactly what they can reach, monitor them, and keep a tested image so a failure means hours of downtime rather than weeks.
We also support businesses in Sandbach, Alsager, Macclesfield, Middlewich and Crewe. See every town on our areas we cover page.
The same full service range across our coverage area. We work with manufacturers, professional firms and family-run businesses in and around Congleton.
Monitoring, patching, helpdesk and Microsoft 365 — from £65 per user per month.
Fast, secure help without waiting for an engineer to drive out — usually resolved in minutes.
Same-day on-site for urgent issues across our coverage area, next-day for standard visits.
Tenant setup, email migration, Teams, SharePoint and licence management.
Endpoint protection, tested backups and Cyber Essentials guidance.
Vendor-independent strategic advice from a 30-year veteran.
Most enquiries answered the same working day. Remote help often within minutes.
Warrington-based engineers. No overseas call centres — just friendly local experts.
Deep experience across Microsoft products and services, sized for SMBs.
We explain everything in clear, simple language. No jargon, no confusion.
“Neil has supported our business for well over a decade now. Great experience in all aspects of IT, always able to provide the most suitable and effective solutions. Approachable, trustworthy and efficient — always willing to pick up the phone to quickly resolve any IT issue. I would always recommend Draycott Services.”
Jack Sheppard | Ashton House Nursery
Yes. We segment production and test equipment onto separate networks, control what they can reach, and keep tested images so a failed controller PC is a short outage rather than a long one. We work alongside your machine vendor where their software has specific requirements.
Congleton is around 45 minutes from Warrington via the M6. Urgent faults are targeted for a same-working-day visit and planned work for the next working day, with most issues resolved remotely first.
It is a manageable one. The risk is not the old software itself, it is leaving it exposed on the same network as everything else. We isolate it, restrict what it can talk to, and monitor it, which lets you keep the equipment without carrying the risk.
Yes, both, along with the town centre and surrounding villages.
Yes, and it is the norm for our Cheshire manufacturing clients. Office users get standard managed cover; shop-floor and production systems get a tailored approach with separate network segmentation and their own recovery plan.
IT support that is local to Congleton. Free, no-obligation chat today.
